Your business is dependent on your IT systems. We are confident that ae are the only network services, computer support, or IT consulting business in Calgary that provides these benefits to your business.
Here are 10 reasons why you can put your trust in Berti Group to keep you and your dental office up and running 24/7/365.
- We Are Calgary’s Only Dental IT Services Firm That Keeps Your Office 100% PIPEDA, HIA, PIPA, and CASL IT-compliant. We work to ensure your office is 100% IT data regulations compliant. With data and security concerns becoming mainstream news and a growing public concern, Canada’s digital privacy laws are completely changing in 2019 which we are up-to-date and ahead of the game on versus other IT providers in the city.
- We Give You More Time With Your Patients. You own your practice and have to do all of the operations, sales, marketing, human resources, and finance. You also have to see as many patients as possible in a day. Our IT solutions will ease your business owner headaches enabling you to see more patients in a day.
- Your Dental Clinic Won’t Be Our First Rodeo. Our clients regularly tell us how much they appreciate our services in comparison to other IT firms they have worked with in the past which you can read here. We’re not just saying we’re responsive, trustworthy, and professional, we have EVIDENCE by serving Calgary’s most technology innovative dental clinics for 8 years in this market.
- We Answer Our Phones Live and Within 3 Rings. Our clients get a live (not an auto attendant), Calgary-based, friendly technician who will start working on your issue immediately.
- 100% Of Our Technical Experts Are Certified, So You Will Not Be Left Without Support. We have multiple experts on call at any given time. Because we’re not a ‘one-man-show,’ we are able to ensure that your network is always supported.
- We Practice Proactive Maintenance. You work with your patients to practice proactive health measures; we practice proactive IT. We don’t wait for problems as our advanced tracking and security software ensures that all issues are taken care of behind the scenes, saving our clients on average $500 of maintenance work per computer each month.
- We Document Everything. We ensure proper documentation of all systems in conjunction with our clients and always share this with them upon request.
- We Have Experience AND Expertise. Experience is important, we recognize with our 9 years as an IT company, however, the expertise we bring comes from a range of technicians with training in different technology contexts and environments. If all of the IT guys in a company were trained in the same school, with the same systems, and the same instructors, then you as the clients will always get the SAME result. Berti Group deliberately has a technical staff from three Commonwealth countries whose experience and expertise cover different technology environments and scenarios.
- We Offer Human Support. Our staff are trained to communicate with our clients like human beings, with respect and patience. We will never use ‘geek speak’ with you or your staff. We offer personal service in plain English.
- The Way You Do Anything Is The Way You Do Everything. We at Berti Group take professionalism to the highest standard during work hours and off-hours. When you are caring for your patients, the last thing you need to worry about is some IT guy in your office, potentially in front of your patients, swearing, looking unprofessional, and causing you reputational damage.