Our Clients

Responsiveness, reliability, and friendliness three essential elements of IT, and Berti Group has always exceeded our expectations in all of those three.

Berti Group has empowered us with an external IT department that is quick to respond and flexible to accommodate urgent needs, we are very impressed with our friendly and attentive staff that resolves our issues on regular basis. If someone is on the fence to pick Berti Group as their IT company, my advice to them would not be reluctant in switching, but if you never do, you may never experience the superior levels of service that Berti Group has to offer. I am certain they will be able to exceed your expectations and the work of other IT companies.

Berti Group treats our small business as important as a large organization. Their team is reliable and personal, I highly recommend Berti Care services.

After moving to BertiCare we do not worry about viruses and malware. Our programs run efficiently and without problems, even if an issue does arise, BertiCare handles this quickly (almost immediately) and always resolves the matter. Our experience with Berti Group is always personal as compared to other IT companies. We are treated as if we are their number one customer and that our small company is as important as a large one. If someone's on the edge to pick an IT service provider, I would say to them that Berti Group is a very reliable IT company that understands its customers' equipment and needs. They offer suggestions that can make your business run more efficiently and safely. I would highly recommend BertiCare services. You won’t be disappointed.

Berti Care Has Put The IT Issues Out Of My Hands, To Focus Better On My Core Business

If someone is on the fence about choosing Berti Group as their IT firm I’d suggest them to talk to Adam, for his expert opinion on IT and his understanding of small business. Unlike other IT firms they don’t judge our set up and make asinine comments, they are straightforward and provide effective IT solutions. Moving to BertiCare has put the IT issues out of my hands and allows me to focus on our core business.

Adam Berti Is Innovative With Dental IT

A long time ago when I first met Adam, I wanted him on my team because I was tired of people in the dental industry telling me that ‘this is the way we’ve always done things,’ or ‘I don’t think that’s possible’.

Adam came on board and looks at everything with a perspective that is not limited by how things have always been done in dentistry. He provides solutions and ideas and keeps my office ahead of the game from that angle.

I trust his expertise in my IT solutions as he has a strong proven track record with my business which I am truly grateful for.

More Time For Patients Since Moving To BertiCare

The biggest single benefit in moving to Berti Group is BertiCare. Their real-time monitoring and proactive approach prevents any IT and network issues. This allows me to concentrate on delivering quality care to my patients.

Adam and his team at Berti Group do EVERYTHING better than other IT companies I worked with in the past. They are relentless in pursuing the problem until it is solved.

If someone was on the fence about choosing Berti Group as their IT firm, I would say sitting on the fence is not comfortable. Get with the program and switch to BertiCare at Berti Group!

Berti Group Resolves My Issues Quickly and Professionally

Berti Group gives my business prompt, personalized, and professional service. They are very experienced at handling a wide range of problems from software to hardware issues. As well, when we have an issue, someone at Berti Group is accessible, quickly resolving our IT issue.

Berti Group’s IT Services Gives Us Budgeting Certainty

Because Berti Group is a small business, they understand small business needs. As a small firm we appreciate the budgeting certainty that comes with IT Managed Services.

They have trained us not to ‘cry wolf’ and to differentiate a ‘411’ from a ‘911’. In return, when we really do need them in a pinch they are here, often in person, to solve the problem.

Adam Has Built His Team To Be Easy To Get Hold Of

The convenience and low cost of maintenance have been the biggest benefits to our company since working with Berti Group. They’ve made it so that our Mac and cloud-based systems are easy to maintain and are reliable.

The staff at Berti Group are also easy to get a hold of and knowledgeable to ensure everything is working properly. They can’t fix people problems, but they do make sure to be patient to work through those issues too.

They are approachable, have a great attitude, and are knowledgeable. With other firms there was always something else that was needed, another upgrade, etc. Adam is very open with outlining all requirements at the beginning and attentive to cost-saving details and efficiencies.

Berti Group Is Responsive

The instant access to get help through BertiCare, Berti Group’s IT services plan, provides is crucial to our business.

My staff have the ability to correspond directly with Berti Group without me needing to be involved. Berti Group offers top-quality support with their team really knowing their stuff. Berti Group will easily prove themselves so there is no need to worry about choosing them as an IT company.

Berti Group Provided In-House IT Without Paying For In-House IT

We chose Berti Group because they provide IT support that is as responsive as in-house IT overhead.

That is exactly what we have experienced with Berti Group, immediate assistance from people that seem familiar and comfortable to us as our own employees.

I would suggest any prospective Berti Group client to engage on a short-term, no commitment basis as their service would soon win you over to a more committed engagement.

Adam Also Teaches Me How To Improve My Tech Skills

Every time I talk with Adam not only do I get my tech challenge addressed, I learn something new that increases my skill set in being more self-confident in trouble-shooting in the future.

Him and his team are personable, patient, knowledgeable, AND an essential part of the success of my business. Huge gratitude!

Berti Group Is Competent

I have used four different POS systems and I can confidently say that Berti Group’s partnership with Lightspeed is by far the most stable and reliable system I have used.

No computer system, POS or not, will ever be 100% problem free which is why I am happy with the excellent service that we receive from Adam and his team at Berti Group. They truly exemplify what a good IT company should be: they are always transparent about their policies, are prompt on their responses, and competent in their solution.

These and many other qualities are unique in their industry. I take comfort knowing that the software and hardware that I use to run my business on a day-to-day basis is being taken care of well.

I can now devote less time to worrying about my computer system and more time running my business and doing what I do best.

Berti Group Helps Us Plan For The Future

Berti Group has been a lifesaver, getting us up and running quickly with their off-site backups when we have had the unfortunate experience of dead hard drives.

The Berti Group team are always available to answer questions and take the time to provide excellent service.

We really appreciate knowing what technology changes are on the horizon, and they help us plan for the future. I know that they will be there to help us through a major catastrophe should one happen; that security makes a lot of difference to me.

Berti Group Ensures We Do Not Have Downtime

With Berti Group there is no run around call centres and being passed off. I am a busy store owner and do not have time to mess around with computer issues. Berti Group takes care of those for me. They ensure that we have no down time and are able to fix any system issues.

Berti Group Is The Easiest IT Firm I Have Worked With

I have dealt with a few different IT/POS Firms and Berti Group is hands down the easiest to work with.

It is always a pleasure to call them if we need help; they are easy to get in touch with and we get personal service from a consistent set of support staff. They speak to me in plain English.

A Strong Level Of Service From Berti Group

Adam and his staff are very responsive to requests for assistance and even come in after their workday ended.

When we did the initial migration of data to Lightspeed, Berti Group assisted with the entire process which made this very daunting task much more manageable.

They always help us and I appreciate that continued level of service.

Adam And His Team Actually Know My Business WELL

The biggest benefit of Berti Group is that they’re LOCAL! Help from them can come on the phone, via log-in or even (gasp) in person.

It matters that someone can actually know something about your business, its physicality and its people when determining how to approach set-up, solve problems, etc.

Adam and his company are also great because help is available for Lightspeed, AccountEdge, and Macs in general from one source. Sit down with Adam and then decide.

On paper/web everyone looks the same. You are about to grant access and consulting authority to one of the most important parts of your business – look whoever you’re having meetings with in the eye before you do it.

Berti Group Makes IT Easy To Deal With

I can hardly narrow down the benefits that my company receives from Berti Group to just on as there are so many.

These include their team’s ability to respond to issues immediately which has been irreplaceable, and their partnership with Lightspeed that provides ease with inventory, ordering, sales, history, and all reporting in general also with ease of transactions and helping customers with information on products.

I have personally recommended Berti Group to other local retailers as this company makes IT easy to deal with. Their support also made our transition from our legacy POS to Lightspeed easy and virtually flawless!

Berti Group Has Amazing Customer Service

When we opened shop, we started with Berti Group. Their customer service is invaluable to me.

Their staff is fantastic and there when we need them most. They have set up an intuitive system for us that is easy to manage.

Berti Group Working Remotely Lets Us Be Productive Remotely

Having Berti Group take care of our IT enables us to attend to our daily business without interruption. We often operate remotely, so having Berti Group has been great as they also solve issues remotely too! In addition, each month Berti Group sends us ‘Tech Tips’ which always provide us with some great time-saving tricks. We thank Berti Group for allowing us to continue our Mission to Glitter the World.

Berti Group Has Strong, Consistent Staff

The peace of mind and ability to access IT help has been the single biggest benefit our organization has received from Berti Group’s IT service offering, BertiCare.

Berti Group is different from other IT firms in that they have consistent staff and technicians. With Berti Group you know that the trust built with a technician will not be lost time as Adam has built a team of strong, consistent staff. This has created a long-term relationship and understanding of our systems, needs, and staff.

We TRUST Berti Group

With Berti Group, especially Adam Berti, they are responsive and there for you.

We have had urgent issues arise and Berti Group always rectifies the problems very quickly. This has not been the case with past IT firms we have used.

Berti Group’s IT services package, BertiCare, removed IT issues that we had to deal with every day, which allows us to now focus our efforts 100% on our clients.

You can TRUST Berti Group. I would highly recommend that you choose them.

Berti Group Cares About Me, My Team, And My Business

Each and every member at Berti Group sincerely cares about my team and my business. When there are issues to be addressed, they are not done so begrudgingly. Berti Group genuinely understand that IT problems hinder my business, which has them working hard to solve any issue.

When I started my company, Berti Group was there right away and were familiar and comfortable with what we did, how we did it, why we did it, and what we needed to accomplish on Day One.

An IT service firm that really cares about your ability to service clients and grow your business is not easy to find. Berti Group truly cares about my business.

A Monumental Difference In IT Service With Berti Group

The single biggest benefit that our company has received since moving to Berti Group’s IT services, BertiCare, is that Adam and his team have instant response 24/7.

Our company is extremely impressed with their professionalism and exemplary responsive fashion. Berti Group is proactive in taking care of our system and are on the leading edge of IT systems so that they can always anticipate future challenges.

You will see a monumental difference from the onset. You will be very lucky – we know we are!