FINANCIAL RESOURCES

Canadian Government is taking significant steps and has rolled out many actions that help Canadian businesses stay afloat during the COVID-19 crisis. Some of them are:

Canada Emergency Wage Subsidy  offers 75% of an employee’s wages for most small to medium scale businesses who have suffered a drop in gross revenue of at least 15% in March, and 30% in April and May.Canada Emergency Business Account will provide interest-free loans of up to $40,000 to small businesses and not-for-profits, to help cover their operating costs during a period where their revenues have been temporarily reduced. To qualify, these organizations will need to demonstrate they paid between $50,000 to $1 million in total payroll in 2019. More info.

COVID-19 CRISIS COMMUNICATION

A collaboration among us passionate entrepreneurs who are experts in their field of work, and very adept at dealing with disasters. Together we can help you to craft messages to tackle internal and external stakeholders, provide guidance for future actions, and technological resources such as business continuity planning to help you to adapt to the new reality.More info.

TECHNICAL RESOURCES

Datto WORKPLACE - Any Device. Every Collaborator. Total Control.

Workplace is a great Server replacement for sharing files like a dropbox but more secure infrastructure and compliance. We understand that security is critical to your business in these times so Workplace offers 99.9% uptime, HIPAA and SOC 2 compliance, 256-bit encryption, and geo-redundant data centers in North America, Europe, Australia, and Canada.

Central Management provides storage with reliable configurations and built-in security controls to manage information correctly. Workplace also protects against Ransomware attacks, and other viruses with fast and easy file restore.

WEBROOT

At a basic level, Webroot provides DNS protection against uncontrolled internet access in high-risk activities to deter sophisticated cyber-attacks and modern identity theft. A recent report from efficient IP found that 77% of businesses around the world suffered at one DNS cyberattack in 2018.

For additional cost based on your business requirements Webroot also allows users with:

Endpoint Protection - a term commonly used for cybersecurity services for network endpoints, like laptops, desktops, smartphones, tablets, servers, and virtual environments. Endpoint protection helps businesses keep critical systems, intellectual property, customer data, employees, and guests safe from ransomware, phishing, malware, and other cyberattacks.Webroot Bright Cloud Threat Intelligence- protects users from malicious URLs, IPs, files, and mobile apps by integrating accurate and near real-time threat intelligence in your network and endpoint.

VoIP

If you are currently facing a work from home situation and are worried about you or your employees being able to answer your phones, we can get you up and running on a VoIP Solution usually within 24 hours. People can still call your existing numbers, but with our solution, you will have the flexibility of:

  • Routing phone calls to you or your employee’s cell phones
  • Setting up an Auto-Attendant to play pre-recorded messages and/or route callers to the appropriate person
  • Setting up physical phones at home to ring, just like you were in the office.
  • Rapidly deploying Audio Conferencing options so you can bring an unlimited number of people into conference calls.

We can plan this as just a temporary deployment to weather the storm, but if you are happy with the solution and want to continue, we are happy to continue offering the service. Email us directly ask@bertigroup.com

OUR BERTICARE PROMISE

As many of you have questions about our ability to be your IT Service Provider during these unusual times. Rest assured that our operations will continue as close to normal as possible, and our response levels are managed with your BertiCare package in mind. Our typical support strategy in the current scenario is first attempting to solve problems remotely.

 All of our staff will continue to be available to support your organization. Our systems are built to let us operate and work from anywhere, whether it’s answering phones, remotely connecting into your systems, or having face to face video calls to discuss projects and check-in.To assist with government requests of social isolation and to help ‘flatten the curve’, we are reviewing every on-site visit to determine if it’s necessary. We continue to maintain our policy of troubleshooting via remote tools first, with escalation to on-site visits to follow.Work from home options depends on your business and what technologies you use and have in place. If you would like to explore remote working options, please email support@bertigroup.com so we can track your request.

We care about the health and well-being of our staff, clients and the broader communities we live in. This is a guiding principle for us, and so our policies and procedures may change as direction from public health changes. But we are committed to overcoming any obstacles so we can continue to support you.

Please reach out to us directly if you have any questions.

Adam Berti- Managing Director